HotelmanagerMarcusWinterisawaitinganimportantvisitortotheEmiratesPalaceHotel.
Hislong-timefriend–therepresentativeofabigtouroperator–shouldbearrivingsoontoinspectthehotel.
Butinsteadofhisfriend,it’sanewinspectorthatcomes–SarahRiems,whoseideasconcerningtheneedsofhotelguestsgreatlydifferfromthoseofMarcus.
TryingtoimpressSarahwiththedistinctiveflairofhishotel,Marcusmakesagrandpresentation,emphasizingthespectacularregionalcuisineandeventakingtheinspectoronseveraltripsintothebreathtakingdesert.Still,itlookslikeahardsell…
Atthesametime,Anna,thehotel’sdecorator,excitedlyawaitsthearrivalofvisitorsofherown-herpen-palMaxandhisfriendHolger.AlthoughMaxandAnnahaveonlyoncebrieflymet,hisextremelyromanticlettershavefilledherheartwithpassion.
Onceherguestsaresettledinthehotelthough,itbecomesquicklyobvioustoAnnathattheMaxwhohadinspiredsuchaloveinherthroughhislettersismuchdifferentthantheoneshenowseesbeforeher.
It’stheartisticHolgerwhoispresentlystirringherdesire,whichleadstoagrowingrivalrybetweenthetwomenthatstrainstheirfriendship.
Meanwhile,thesinglemotherRenateandhersonTobiashavetraveledtothehotelforadreamholiday.Soon,Renate’srealreasonforthetriptoDubaisurfaces-shewantsTobiastobecomeacquaintedwithhisfather,whooperatesboattoursforthehotelguests–andwhodoesn’tevenknowhissonexists…
